Nguyen Duc Chinh

Veteran Network Engineer and IT Administrator at KDDI HCM GNOC Viet Nam. • Senior Network Engineer with 2+ years of experience in the field of Networking. • Senior IT Administrator with 2+ years of experience in network implementation, security monitoring and helpdesk. • Strong ability to comprehend and construct network systems, not only utilizing traditional technologies across L2 and L3 networks such as MPLS, VPLS and IPSEC, but also specializing in cutting-edge technologies like Cisco Software-Defined WAN and Aryaka Software-Defined WAN. EducationUniversity of Information Technology Ho Chi MinhBachelor's degree in Computer and information systems security major. Work experiencesSecurity Researcher at UIT InsecLab (Part-time)Main research topics: • Improve Deep learning models for network DDoS prevention. • OpenStack Service chaining. • Secure Service chain for Telemedicine network. Senior Network Engineer at KDDI-Ho Chi Minh Global Network Operation Center (Jun 2021- Present)Charged with network planning, implementation and testing on WAN side for international customers: • Perform Configuration for many networking platforms, mainly on Cisco and Juniper. • Perform testing to ensure network connection and quality of service. • Cooperate with both KDDI engineers and oversea carriers to troubleshoot and maintain quality of network. • Maintain comprehensive documentation of network configurations and troubleshooting procedures to facilitate knowledge and transfer to other members. Specialist in Cisco SD-WAN technology: • Implement Cisco SD-WAN architecture within KDDI specifications. • Configuring security and control of traffic on SD-WAN. • Experience in upgrading SD-WAN appliances with latest software and configuration. • Develop documentation and proficiency in conveying knowledge to colleagues. Senior IT Administrator at KDDI-Ho Chi Minh Global Network Operation Center (Jan 2022- Present)Provide IT helpdesk for 150+ users: • Conduct troubleshooting to resolve IT-related issues to users. • Developed and implemented a ticketing system to monito tickets, track incidents, and troubleshoot issues. • Provide information to users about policy and changes in company system. IT Administrator for network implementation and security monitoring: • Installed, configured and operated networking systems and provided beneficial technological support to colleagues. • Working with colleagues and outside contractors to build company network in 2021 and 2024. • Experienced in working with Microsoft server and Azure AD. • Experienced in working with Linux server configuration. • Experienced in working with DELL and IBM servers. • Experienced in working with Juniper SRX and Palo Alto Firewalls. • Experienced in cabling, rack mounting and server construction. • Maintained the company's security systems based on ISO/IEC 27001:2022. Technical skills• Network protocols knowledge: Understanding of protocols like TCP/IP, HTTP, DNS, SMTP, and more. • Network architecture: Ability to design and implement both LANs and WANs. • Troubleshooting: Proficiency in identifying and resolving network issues to ensure minimal downtime and maintain high levels of operational efficiency. • Security: Knowledge of network security measures, including firewalls and anti-virus systems to protect sensitive data. • Software and hardware familiarity: Experience with specific network hardware and software in Cisco and Juniper and Microsoft Server. Soft skills• Problem-solving: Ability to analyze complex technical issues and devise effective solutions, maintaining network performance and reliability. • Communication: Proficiency in explaining technical concepts in simple, understandable language to non-technical colleagues and clients. • Teamwork: Ability to collaborate effectively with other IT professionals in project implementation and problem-solving scenarios. • Time management: Skilled in prioritizing tasks, managing workload, and working in a fast-paced work environment. Languages• English • Vietnamese Contacts• Work email: nd.chinh@gnoc.kddi.com • Personal email: susuomlu@gmail.com • Phone: (+84)902-827-050 • Mobile: (+84)971-706-837 My Socials• LinkedIn • Facebook • My Personal Blog